Do you file or manage the claim for me?

No. You submit the prepared claim through the airline's official route, attach your evidence and handle all airline correspondence and negotiations. Human claim review, representation and a compensation guarantee are not included.

How does the money-back guarantee work?

If your Bag Claim Preparation package is not useful, email support@mybagclaim.com within 14 days of purchase for a full refund. No proof of airline compensation or denial is required. Previous-plan purchases keep their original refund terms.

Does the service verify my evidence or guarantee the maximum payout?

No. Software checks the information you enter for completeness and consistency; it does not authenticate documents or decide legal eligibility. You must check the facts and provide evidence for the amounts requested. The airline decides the outcome and amount.

What does support include?

Email support@mybagclaim.com for help using the preparation workspace, accessing your package or correcting a product problem. Support is not a mandatory human review of your claim, legal advice or handling airline replies on your behalf.

Can I still report or track my bag for free?

Yes. Our official airline reporting and tracking links, guides and deadline tools remain free. You can submit a claim directly to the airline without buying our preparation service. We do not have access to the airline's private baggage tracking records.

Is this legal advice?

No. We provide software-assisted preparation and educational information, not legal advice or representation. For a complex dispute or legal deadline, consult a qualified professional. We do not promise a payment amount or response time.

What happens to my existing plan?

Existing Templates, Auto-File and Concierge purchases retain the benefits and refund terms that applied when purchased. Sign in to access an existing claim or contact support. Those plans are no longer offered for new purchases.

International baggage deadlines can be strict — written notice for damage may be due within 7 days. Domestic airline deadlines vary, so report problems promptly.

Know the Deadline.
Build the Evidence.
Prepare Your Claim.

Lost, delayed, or damaged bag? Organize your documents, check the filing window, and prepare your airline claim.
$29 one-time. You submit it and handle airline replies.

Prepare My Claim →

✓ 14-day money-back guarantee · One-time flat fee · See terms

Built from published DOT and Montreal Convention rules

Airline-specific filing guidance

Flat-fee help with no percentage taken

Critical deadlines apply to your claim. For many international trips, written notice is due within 7 days for damage or 21 days for delay. Domestic deadlines depend on the airline's contract. Report the problem as soon as possible and confirm the rule for your itinerary.

Simple Process

From Scattered Facts to an Organized Claim

A guided workflow helps you organize what happened and what supports your request.
The airline decides the claim outcome and timing.

Enter Your Facts

Add your flight and incident details, requested amounts, and which supporting documents you have.

One organized file

Prepare Your Claim

Check for missing or inconsistent details and review your personalized statement, itemized amounts and evidence checklist.

Evidence-led

Review and Submit

Review your facts and requested amounts, attach your evidence, and submit directly to the airline. You handle all replies.

You approve first

A Clear Division of Work

You provide

The facts

documents, dates, and losses

→

We help organize

The claim file

facts, amounts, and evidence checklist

Why Claims Get Complicated

The Rules Change With the Trip and the Airline

A complete record makes it easier to understand the deadline, support the amount requested, and respond if the airline asks for more.

Different Airline Forms

Submission paths and required fields vary by airline, making it easy to overlook a document or lose track of the next step.

Unclear Documentation Requirements

Receipts, baggage tags, photos, repair estimates, and written reports may all matter depending on the claim.

Contradictory Deadline Confusion

International treaty windows and domestic airline terms are not the same. The applicable rule depends on the itinerary and issue.

Valuation and Exclusions

Airlines may apply depreciation, request proof of value, or rely on exclusions in their contracts of carriage.

A clear division of responsibility

Help preparing. Control stays with you.

This is a preparation service, not claim management or airline representation.

We help you prepare

A guided workspace organizes the facts, itemized amounts and evidence checklist into a claim package. Software flags missing or inconsistent details.

You review and submit

You check every detail, attach supporting documents and submit through the airline's official route. You handle the airline's questions and any follow-up.

The airline decides

The airline assesses the evidence and decides whether to pay and how much. Preparation does not guarantee acceptance, compensation or a response time.

One claim. One clear price.

Prepare your claim with software-assisted guidance. You stay in control of submitting it.

Self-service with support

Bag Claim Preparation

$29

USD · one-time · one claim

No subscription. No commission on any airline payment.

Prepare my claim

14-day money-back guarantee if the package is not useful. No compensation proof required. See terms.

What you get

Guided details for a lost, delayed, or damaged bag
Completeness and consistency checks on the facts you enter
Itemized requested amounts and an evidence checklist
A personalized claim statement to copy or download
Product support at support@mybagclaim.com

You submit it. Review the facts, attach your evidence, send the claim to the airline, and handle its replies.

Human claim review, filing, negotiations and legal advice are not included. Checks do not verify document authenticity or guarantee eligibility or compensation.

Airline reporting and tracking links, educational guides and deadline tools remain free. You can always claim directly with the airline without buying our preparation service.

Already purchased a previous plan? Sign in to access your existing benefits.

Know Your Rights

Published rules define liability limits and filing windows—not a guaranteed payment.

Lost Bag

US DomesticUp to $4,700

per DOT regulation 14 CFR Part 254

InternationalUp to 1,519 SDR (~$2,000)

per the Montreal Convention

The liability limit is a ceiling, not an automatic payout. Document contents, value, and any baggage fee paid.

Delayed Bag

Interim expensesActual, reasonable costs

keep receipts for verifiable essentials; arbitrary daily caps are not allowed

Filing deadline21 days

after receiving your bag (international)

Keep all receipts. Reimbursement remains subject to the applicable liability limit and facts of the claim.

Damaged Bag

Your rightRepair or replace

structural damage, broken handles/zippers, torn fabric

Max (domestic)Up to $4,700

per DOT regulation 14 CFR Part 254

Max (international)Up to 1,519 SDR (~$2,000)

per the Montreal Convention

Report deadline7 days

in writing for international flights (Montreal Convention, Art. 31)

Airlines may exclude normal wear, pre-existing damage, or improper packing. Report visible damage before leaving the airport when possible.

Key Deadlines

!7 days to report damage in writing (international)
!21 days to file a delayed bag claim (international)
!2 years to bring an action under the Montreal Convention

Escalation Options

1Written appeal to airline Customer Relations
2DOT complaint at transportation.gov after giving the airline a chance to respond
3Small claims court may be an option; rules and jurisdiction vary

Accountable by design

Trust the record, not a payout promise

Software helps organize the information you provide; it does not authenticate your evidence or decide entitlement. You check the package and submit it. Product support is included, human claim review is not.

A named founder

Meet the person accountable for the preparation product and customer support.

About My Bag Claim

Plain-language security

See how claim records, documents, payments, analytics, and photo scanning are handled.

Read our security approach

A clear preparation process

See the package you prepare and the steps you complete yourself.

See the process and sample

Frequently Asked Questions About Airline Baggage Claims

Bag Claim Preparation is a one-time $29 USD purchase for one claim. You get guided facts, software-assisted completeness and consistency checks, itemized requested amounts, an evidence checklist, a personalized claim statement to copy or download, and product support. You review and submit the claim yourself.

Your Deadline Is Counting Down.
Prepare Your Claim Now.

Start with the filing window, then put your documents and request in one complete record.
You review and submit the claim, then handle the airline’s replies.