Allegiant Air Baggage Claim: Compensation Deadlines & Filing Guide
Domestic Max
$4,700
International Max
1519 SDR
Avg Response
45 days
Claim Types
3
To get Allegiant Air baggage compensation, report the issue at the airport baggage office immediately and get a PIR (Property Irregularity Report). Domestic compensation is capped at $4,700. International compensation is capped at 1519 SDR (~$1,900). File online at Allegiant Air's claims portal.
Allegiant Air Baggage Claims & Compensation: What You Need to Know
Allegiant Air is a North American carrier headquartered in US. Under applicable aviation regulations, passengers have defined rights when baggage is lost, damaged, or delayed.
When filing a claim with Allegiant Air, time-sensitive actions are critical. The most urgent deadline is 12 hours from the incident; excluded items include jewelry, cash, electronics; typical response time is 45 days. Acting quickly and having your documentation ready significantly increases the likelihood of a successful claim.
For the best chance of resolving your claim: the the executive office channel (rated 75% effective) tends to yield the best results; the escalation path with the highest success rate (85%) involves file lawsuit in small claims court or consult an aviation attorney. act promptly: allegiant's contract of carriage bars legal action more than 1 year after written denial.; our data for Allegiant Air has a confidence score of 82%; last verified in June 2026.
Compared to other airlines in our database: Allegiant Air's domestic liability cap of $4,700 is 94% above the industry average of $2,420; their international limit of ~$1,900 is slightly below the average. These figures are based on data from 83 airlines.
Allegiant Air Claim Deadlines
Damaged Baggage
| Flight Type | Action | Deadline | Regulation |
|---|---|---|---|
| domestic | Report at Airport | 12 hours | 14 CFR § 254.4 |
| domestic | File Claim Online | 21 days | 14 CFR § 254.4 |
| international | Report at Airport | 7 days | Montreal Convention Art. 31 |
If missed: Claim may be denied; airline assumes damage occurred after delivery
Delayed Baggage
| Flight Type | Action | Deadline | Regulation |
|---|---|---|---|
| domestic | Report at Airport | 12 hours | 14 CFR § 254.4 |
| international | File Claim Online | 21 days | Montreal Convention Art. 31 |
If missed: No claim entertained; loss of interim expense reimbursement
Lost Baggage
| Flight Type | Action | Deadline | Regulation |
|---|---|---|---|
| domestic | File Claim Online | 21 days | 14 CFR § 254.4 |
| domestic | Submit Documentation | 365 days | 14 CFR § 254.4 |
| international | File Claim Online | 21 days | Montreal Convention Art. 31, 35 |
If missed: Claim will not be entertained by the carrier
Documentation Requirements
Required Documents
- ✓pir report
Mishandled Baggage Report / Property Irregularity Report with 13-character file reference number
Note: Obtain at the Allegiant Baggage Service Office before leaving the airport, or file online within 12 hours of arrival.
- ✓boarding pass
Original boarding pass or flight confirmation number
- ✓baggage tag
Baggage claim check / bag tag
- ✓photo
Photos of the damaged bag from multiple angles
Note: Allegiant excludes scratches, scuffs, minor cuts, dents, nicks, stains, normal wear and tear, and over-packed/oversized bag damage. Photograph clearly to dispute wear-and-tear denials.
- ✓interim expense receipt
Original receipts for emergency purchases (purchase date, items, total amount)
Note: Submit with flight confirmation number and current mailing address via the online form, email, or fax. Allow up to 45 days to process.
- ✓pir report
Mishandled Baggage Report / Property Irregularity Report
- ✓boarding pass
Flight confirmation number
- ✓itemized list
Complete inventory of bag contents with estimated values
Note: Allegiant excludes liability for jewelry, cash, electronics, documents, medication, artwork, and lithium batteries. List all items but expect excluded categories to be denied.
- ✓receipt
Original receipts / proof of purchase for claimed items
Note: Credit card statements and photos of items accepted as backup.
- ✓pir report
Mishandled Baggage Report / Property Irregularity Report
- ✓boarding pass
Original boarding pass or flight confirmation number
- ✓baggage tag
Baggage claim check / bag tag
Allegiant Air Liability Limits
Domestic Flights
$4,700
DOT Domestic (14 CFR Part 254)
Excluded: jewelry, cash, electronics, documents, medication, artwork, lithium_batteries, electronic_cigarettes
International Flights
$1,900
1519 SDR
Montreal Convention
Excluded: jewelry, cash, electronics, documents, medication, artwork, lithium_batteries, electronic_cigarettes
Allegiant Air Contact Information
Baggage Hotline
1-866-719-3910
Avg wait: 25 min
Allegiant Baggage Service Office / Lost and Found line. Have your file reference (PIR) number ready.
Claims Mailing Address
Allegiant Air System Baggage Services, PO Box 371730, Las Vegas, NV 89137
Mailing address for baggage claims and reimbursement receipts. Fax alternative: 702-853-4267. Send certified mail.
Customer Service
1-702-505-8888
Avg wait: 35 min
Allegiant Customer Care. Ask for a Complaint Resolution Official (CRO) for baggage disputes. Wait times can exceed 30 minutes.
Executive Office
Gregory C. Anderson, CEO - Allegiant Travel Company, 1201 North Town Center Drive, Las Vegas, NV 89144
Executive escalation (corporate HQ). Use only after other channels exhausted.
Want us to handle this for you?
We'll file your Allegiant Air claim end-to-end — or use the official forms below.
Claim Forms & Portals
Mishandled Baggage Report / Customer Request Assistance
Online PortalSubmit via online
Typical response: 45 days
Delayed Baggage Reimbursement Request
Online PortalSubmit via online
Typical response: 45 days
Mishandled Baggage Report / Customer Request Assistance
Online PortalSubmit via online
Typical response: 45 days
Escalation Path
internal
55% successCall Baggage Service Office 1-866-719-3910 with file reference (PIR) number
When to escalate: Mishandled Baggage Report filed, no response within processing window
Avg resolution: 7 days
internal
60% successSubmit written complaint to System Baggage Services, PO Box 371730, Las Vegas, NV 89137 (or fax 702-853-4267) via certified mail; request a Complaint Resolution Official
When to escalate: Claim denied or inadequate offer (allow up to 45 days for processing)
Avg resolution: 21 days
internal
65% successSend executive escalation letter to CEO Gregory C. Anderson at Allegiant Travel Company, 1201 North Town Center Drive, Las Vegas, NV 89144
When to escalate: Customer Care / Baggage Services response unsatisfactory
Avg resolution: 14 days
regulatory
78% successFile complaint with US Department of Transportation
When to escalate: All internal options exhausted or no response after 30 days
Avg resolution: 30 days
legal
85% successBest Success RateFile lawsuit in small claims court or consult an aviation attorney. Act promptly: Allegiant's Contract of Carriage bars legal action more than 1 year after written denial.
When to escalate: DOT complaint unsuccessful; note 1-year suit limit from written denial (domestic) / 2-year limit (Montreal)
Avg resolution: 60 days
Frequently Asked Questions
What is Allegiant Air's maximum baggage liability for domestic flights?
Allegiant Air's maximum liability for domestic flights is $4,700 under DOT Domestic (14 CFR Part 254). This covers the depreciated value of your bag and its contents.
What is Allegiant Air's maximum baggage liability for international flights?
Allegiant Air's maximum liability for international flights is 1519 SDR (approximately $1,900) under the Montreal Convention. SDR values fluctuate with exchange rates.
How long do I have to file a lost baggage claim with Allegiant Air?
Mishandled Baggage Report required within 24 hours; amended/formal lost-bag claim must be presented within 21 days of the occurrence
What items does Allegiant Air exclude from baggage liability?
Allegiant Air excludes the following items from baggage liability: jewelry, cash, electronics, documents, medication, artwork, lithium_batteries, electronic_cigarettes. These items are not covered even if they are damaged, lost, or stolen during transit. Consider keeping high-value and excluded items in your carry-on.
How does Allegiant Air calculate the value of lost items?
Allegiant Air applies depreciation when calculating compensation for lost items, meaning you receive the current value rather than the original purchase price. Typical depreciation is 10-20% per year for clothing and 20-33% for electronics. Provide purchase receipts or credit card statements to support your claimed values.
How much compensation can I get from Allegiant Air for lost or delayed baggage?
Allegiant Air's maximum baggage compensation is up to $4,700 for domestic flights, and up to 1519 SDR (approximately $1,900) for international flights under the Montreal Convention. Actual compensation is based on the depreciated value of your items, so keep receipts and purchase records to support your claim.
What's the fastest way to reach Allegiant Air about a baggage claim?
Based on our data, contacting the executive office is the most effective channel for Allegiant Air baggage claims, with an effectiveness rating of 75%.
Free: Airline Baggage Claim Checklist
Step-by-step guide to documenting your loss, meeting deadlines, and getting the compensation you deserve.
No spam. Unsubscribe anytime.